Bord Labs is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our Services.

1. Information We Collect

We collect information that you provide directly to us, such as your name, email address, company information, and payment details. We also automatically collect information about your use of the Services, including your IP address, browser type, and how you interact with our products. This usage data helps us understand how our Services are being used so we can improve them.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Services: We use your information to operate our websites, deliver our software, and provide you with customer support.

• To Improve and Develop Our Services: We use data from your interactions with our products, including our B2C chatbots and B2B platforms, to train and enhance our AI models and other tools. This allows us to offer better insights, improve accuracy, and create new features across our entire product suite.

• For Communication: We use your contact information to send you important updates, security alerts, and marketing communications about our products and services.

• For Security and Compliance: We use your information to detect and prevent fraud, protect against unauthorized access, and comply with our legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with third-party service providers who help us operate our business, such as payment processors and cloud hosting providers. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We may also disclose your information if required to do so by law.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices

You may have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at support@bordlabs.ai